Safety information

HEATSCOPE® infrared heaters must be installed and executed only by an authorized expert / professional electrician.

All relevant local building and fire safety regulations must be observed.

WARNING: This unit is not equipped with an application to regulate the room temperature. The heater must not be used in small rooms inhabited by people who cannot leave the room unaided, unless constant supervision is ensured.

Be careful when operating the unit. Children younger than 3 years must be kept away, unless they are overseen all the time. Children older than 3 years and younger than 8 years are allowed to switch on and off the unit, if they are overseen, or if they were instructed how to use the unit safely and have received instructions how to operate/use the unit, assumed the unit is installed properly.

CAUTION: Some parts of the unit get very hot and may cause burns! High cautiousness is imperative, if children or persons with reduced physical, sensory or mental abilities or lack of experience and/or knowledge. are present in the room.

Children older than 3 years and younger than 8 years are not allowed to connect the plug, to control the unit, to clean the unit and/or to maintain the unit.

Children older than 8 years and persons with reduced physical, sensory or mental abilities or lack of experience and/or knowledge can use this unit, if they are overseen, or if they were instructed how to use the unit safely and have received instructions how to operate/use the unit and which endangerments may result during the use of the unit. Children must not be playing with the unit. Cleaning and maintenance must not be done by children, unless they are supervised by a person responsible for their safety.

The unit must never be used unattended. Children must be supervised at all times to ensure that they do not play with the unit, switch it on unintentionally or adjust it.

1. Please check that your HEATSCOPE® radiant heater and accessories are complete and not damaged. If the housing or reflector is deformed/damaged or the heating element is broken, do not use the HEATSCOPE® unit. Please contact the vendor or the manufacturer. The cable must not be crushed, squeezed or damaged. If the unit or accessories show signs of defects, cracking, breakage or other damage or if the industrial glass ceramics screen is damaged, discontinue use and have them repaired. In this case, disconnect the unit from the power supply, return it to the manufacturer or dispose of it. The unit should be labelled accordingly to prevent it being reconnected.
2. For installation use only the supplied accessories or original accessories approved by the manufacturer. The power cable or other components of the HEATSCOPE® radiant heater EN may only be replaced by a professional servicing company enlisted by the manufacturer. The supply cable must be connected generally in a commercially available wet room distribution box with IP65 protection class acc. to IEC or UL / CSA (not within the scope of supply).
3. The HEATSCOPE® is protected against splashing water. It has an IP65 protection class for the PURE and IP25 for the NEXT and PURE+.
4. As soon as the unit is connected to a power source and switched on using an „ON/OFF“ switch or other operating component, it takes a maximum of 15-30 seconds until it reaches its operating temperature.
5. CAUTION: Risk of burns! The front screen (approx. 300°C) and protective fin front (approx. 400°C) gets very hot when the unit is operating. Do not cover either part of the front or the entire front of the radiant heater. Do not touch any part of the HEATSCOPE® during operation and up to 30 minutes after switching it off.
6. For your own safety, never dry textiles or other materials using the HEATSCOPE®. Covering the radiant heater may result in a fire! Always maintain a distance from the heating surface of the HEATSCOPE® of at least 150 cm from textiles, cloth and other easy inflammable soft materials.
7. Ensure that cables, furniture, flammable materials or other objects do not come into contact with the surface of the radiant heater and never cover the unit. Under no circumstances should the unit be covered or enclosed with insulating or similar materials. Adequate ventilation surrounding the heater must be ensured at any time. Ledgers, beams and rafters must not be cut into or grooved to install the infrared heater. When installing the HEATSCOPE® radiant heater, ensure that the lower edge of the unit is at least 180 cm from the ground and the safety clearances from the wall and ceiling set out in this manual are maintained.
8. Disconnect the radiant heater from the power supply by loosening and pulling off the plug of the devices’s power cord before cleaning, changing the angle of the corridor or changing the frontglass/frontgrid. Wait until the heating elements stop glowing and the housing noticeably cooled down.
9. The HEATSCOPE® features an omnipolar „ON/OFF“ switch. The unit can be controlled manually using an selector switch on the unit itself. The unit must be connected to a residual current circuit breaker and a fuse on the installation side.
10. The unit must only be used with an approved isolating system, which must be built in the existing electrical installation acc. to the facility regulations. The heater comes as standard with a separate open-ended cable for connection purposes.
11. The power cable or buried cable with omnipolar switch may only be replaced by a professional specialist electrical company enlisted or approved by the manufacturer. Heating elements, other components or parts of the housing (exception: change of frontglass/ frontgrid) may only be replaced by a service organisation enlisted by the manufacturer. If you yourself or someone enlisted by you carries out repairs, they will not be covered by the guarantee. Improper repairs and incorrect installation or operation shall invalidate the guarantee immediately.
12. If the heater was installed inappropriately or was connected unhomogeneously with the local electrical supply cable, high transfer resistances may occur, which lead to overheating of the device. If overheating of a carbon heating element occur due to interlinkage of mounting and installation mistakes, the carbon filaments inside of the quarz tubes will fuse and safely disconnect the current flow. Even after a mechanical break of the quarz tubes, the carbon heating spirals will not work any longer. Besides the glass ceramic, high temperature resistant front screen of the heaters provide best protection of the installed carbon heating elements. If a system malfunction inside the device causes the shut down, the heater must be repaired by a professional technician; please contact your dealer immediately. If a wrong cable connection causes the shut down, this has to be checked and fixed through a professional electrician on the spot. Installation and connecting regulations with tested and approved luster terminals are part of the delivered equipment.
13. The radiant heater must not be installed directly below a power source/socket. The sides of the unit must be at least 20 cm from the nearest power source. Sockets/power sources must be freely accessible at all times and comply with the following specifications: 220–240 V AC ~, 50/60 Hz, 16 A fuse. No other loads may be connected to this power source.
14. The radiant heater must not be installed in or in close vicinity to bathtubes, showers or pools, nor in rooms where there is permanent high humidity (DIN VDE 0100-701). The distance to the bathtub or shower must be at least 100 cm and the distance to the pool at least 200 cm. A person standing in the bathtube, shower or pool should never reach the switch or controller of the heater. If the HEATSCOPE® is installed in such an environment with high humidity, the switches or other operating components must be positioned in such a way that they cannot be touched by persons who are in direct contact with water. When a radiant heater is installed in a bathroom, the CE standard requires that at least one heating element visibly „glows“ as soon as the unit is switched on.
15. The heater must not be installed nor operated in environments containing chlorine (like inside pool areas) or salt (like near the coast).
16. Disconnecting the HEATSCOPE® from the power source by loosening and taking off the plug from the device is obligatory before cleaning or changing the frontgrid/frontglass. Wait until the heating elements stopped glowing and the housing noticeably cooled down. Wait at least 30 minutes after the last use before you take any action. The surfaces can be cleaned with a damp cloth only. Never use cleaning products containing alkaline substances such as sodium hydroxide or soap, surfactants or solvents such as alcohol. Use only a very soft cloth or a brush for the reflector or the heating elements.
17. Always remember to switch off the unit after use.